Terms and Conditions

CJZ Hair LLC – Terms of Service & Conditions

Overview

This website is operated by CJZ Hair LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those referenced herein. If you do not agree to all the terms, you may not access the website or use any Services.

1. Online Store Terms

You must be of the age of majority in your state or have permission for your dependents to use this site. No illegal or unauthorized use of our products is allowed.

2. General Conditions

We may refuse service at any time. You agree not to duplicate, exploit, or sell any part of the Service without written permission.

3. Accuracy of Information

We are not liable for inaccuracies. Use content at your own risk.

4. Modifications to Services & Prices

Prices and services may change at any time without notice.

5. Products or Services

Some items may be available online only. Product descriptions and pricing are subject to change. For our exchange policy, see below.

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Product Exchange, Returns & Shipping Policy

Exchange Policy for Faulty Products

• • No refunds or general returns.

• • Exchange available for faulty items only within 5 days of delivery.

• • Items must be unused and in original packaging.

• • Email clear photos/videos of the issue to info@cjzhair.com.

• • Return shipping is customer’s responsibility unless an incorrect item was shipped.

• • If unavailable, a store credit will be issued (valid for 12 months).

• • Improper use voids exchange eligibility.

Non-Exchangeable Items

• • Used, cut, colored, or altered wigs, extensions, or hairpieces

• • Custom-made or personalized products

• • Sale or clearance items

Order Cancellations

Orders cannot be canceled or refunded after being placed. Double check details before purchase.

Shipping & Processing Times

• • Exchange requests are processed within 5 business days of receiving returned items.

• • We are not responsible for shipping delays once a package has shipped.

• • Use trackable methods for returns. We are not liable for lost shipments.

Liability Disclaimer

• • We are not liable for damage due to misuse, styling, or maintenance.

• • Shipping-related disputes should be directed to the courier.

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6. Billing & Account Info

We may limit or cancel orders. Provide accurate and current billing info to avoid delays.

7. Optional Tools

We provide third-party tools “as-is.” Use at your own discretion.

8. Third-Party Links

We are not responsible for third-party websites or purchases made through them.

9. User Submissions

Comments, feedback, or suggestions sent to us may be used without restriction.

10. Personal Information

Governed by our Privacy Policy.

11. Errors & Omissions

We may correct or update website content and cancel affected orders if needed.

12. Prohibited Uses

Prohibited uses include illegal activity, harassment, fraud, virus uploading, and more.

13. Disclaimer of Warranties

All products and services are provided “as-is” with no guarantees.

14. Indemnification

You agree to indemnify and hold CJZ Hair LLC harmless for any legal claims related to your use of our site.

15. Severability

If one provision is found unlawful, the rest remain enforceable.

16. Termination

We may terminate service for violation of terms at any time.

17. Entire Agreement

These terms constitute the full agreement between you and CJZ Hair LLC.

18. Governing Law

These terms are governed by U.S. law.

19. Changes to Terms

We may update these Terms at any time. Continued use means acceptance of changes.

20. Contact Information

CJZ Hair LLC
Email: info@cjzhair.com
Phone: +1 (917) 780-2152
Address: 135 W 41st St, Floor 5, New York, NY, US
Website: cjzhair.com